1. Introduction
Welcome to Pitts Solutions LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our technology consulting and development services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services.
- Personal Data: This includes your name, email address, phone number, and any project details you submit via contact forms.
- Automatically Collected Data: When you visit our website, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, and referring URLs. We may use cookies or similar tracking technologies to gather this data.
3. How We Use Your Information
We use the information we collect primarily to provide, maintain, and improve our services. Specifically, we may use your data to:
- Facilitate client communication and deliver project proposals.
- Manage and fulfill consulting contracts.
- Improve website functionality and user experience.
- Send administrative information, such as updates to our terms, conditions, and policies.
4. Legal Basis for Processing (GDPR)
If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and using your personal data depends on the information concerned and the context in which we collect it. We normally collect personal information from you only where:
- Consent: We have your consent to do so.
- Contractual Necessity: We need the personal data to perform a contract with you or to take steps at your request prior to entering into a contract.
- Legitimate Interests: The processing is in our legitimate interests (such as improving our services) and not overridden by your data protection interests or fundamental rights and freedoms.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data in the following situations:
- Service Providers: We may share your data with trusted third-party vendors, cloud infrastructure hosts, and secure database providers that perform services on our behalf and require access to such information to do that work.
- Legal Obligations: We may disclose your information if required to do so by law, or in response to valid requests by public authorities.
6. International Data Transfers
Your information, including Personal Data, may be transferred to—and maintained on—secure cloud infrastructure located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
7. Data Security
We implement industry-standard technical and organizational security measures, including deploying secure cloud architectures and encrypted databases, designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
8. Your Privacy Rights (GDPR & CCPA/CPRA)
Depending on your location, you may have specific rights regarding your personal information:
- Right to Access: You can request copies of your personal data.
- Right to Rectification: You can request that we correct any information you believe is inaccurate.
- Right to Erasure (Right to be Forgotten): You can request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your personal data.
- Right to Data Portability: You can request that we transfer the data that we have collected to another organization, or directly to you.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us using the information provided below.
9. Third-Party Websites
Our website may contain links to third-party websites or services that are not owned or controlled by Pitts Solutions LLC. We are not responsible for the privacy practices of these third parties and encourage you to read their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
11. Contact Us
If you have questions or comments about this policy or wish to exercise your privacy rights, you may contact us at: